Programme Quality & Support Coordinator 

About Us  

GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in 14 countries across the globe with a dedicated team of personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery. 

About Our Progamme 
GOAL has been working in South Sudan since 1985 with a focus on health, nutrition, WASH, and food security and livelihoods. GOAL is continually adapting and responding to the context to support the communities where we work. Currently GOAL works in Twic County in Warrap state, Abyei/Agok in Abyei Administrative Area, Renk & Ulang Counties in Upper Nile state, & Kajo Keji County in Central Equatoria state. 

Job Purpose  

Reporting to the Programme Director, the Programme Quality and Support Coordinator will play a central role in ensuring strong, consistent programme delivery across the country programme. You’ll focus on strengthening quality assurance, grant management, and donor engagement, while embedding learning, accountability, and continuous improvement across teams.  
 
You’ll support ongoing fundraising and strategic planning, work closely with partners to advance localisation, and ensure meaningful integration of Gender Equality and Social Inclusion throughout programme design and implementation.  This role will be based in Juba, South Sudan and will require regular visits to field sites.  

Key Areas of Responsibility:  

Programme Quality Assurance & Control

• Lead and embed programme quality frameworks, standards, and tools.  

• Oversee quality assurance systems, including field monitoring and compliance.  

• Support technical teams with SOPs, checklists, and quality tracking tools.  

• Build staff capacity and promote learning, knowledge management, and continuous improvement.  

• Work with MEAL teams to strengthen performance tracking and reporting. 
• Ensure crosscutting priorities (GESI, safeguarding, accountability) are integrated, with oversight of the GESI focal point.  

Grant Management and Compliance Oversight

• Lead the Grant Management Unit and supervise the Grants Coordinator.  

• Ensure timely, high-quality donor reporting and compliance.  

• Oversee the full grant cycle, from startup to closeout.  

• Maintain grant tracking and coordinate internal grant reviews.  

• Work with Finance on budget alignment, forecasting, and compliance.  

Fundraising and Donor Engagement

• Support fundraising and donor engagement strategies.  

• Map donors and identify new funding opportunities.  

• Lead or contribute to proposal development and coordination.  

• Research donor priorities to inform strong proposals.  
• Ensure GESI is fully integrated into proposals. 

Leadership, Coordination, and Representation

• Support programme coordination and strategic planning with the Programme Director. 

• Deputise for the Programme Director as required in internal and external forums. 

• Promote effective cross departmental collaboration to ensure cohesive delivery. 
• Represent the organisation in external coordination platforms
  

Localisation and Partnerships

• Support implementation of GOAL’s localisation strategy.  

• Strengthen partnership processes, including partner selection, due diligence, onboarding, and performance monitoring.  

• Coordinate capacity development for national and local partners.  

• Promote equitable, GESI responsive partnerships and partner led programming.  
• Oversee grant management for partner implemented projects, ensuring compliance and timely reporting. 

Key Requirements 

• Relevant experience in programme quality, grant management, and/or GESI within international humanitarian or development organisations.  

• Strong experience with programme quality assurance systems and institutional donor grants (e.g. ECHO, BHA, FCDO, UN), including reporting and compliance.  

• Proven skills in proposal development, donor engagement, and fundraising.  

• Experience working with national partners, capacity strengthening, and localisation.  

• Ability to coordinate across departments and manage diverse teams.  

• Fluency in English (written and spoken).  

• Willingness to travel and work in a remote setting.  

• Strong computer literacy (MS Office). 

Desirable (but not essential) 

• Strong leadership, initiative, and problem-solving skills.  

• Ability to manage competing priorities in complex work environments.  

• Field experience in fragile or humanitarian contexts.  

• Experience in senior roles and managing diverse donor portfolios. 

We strongly encourage you to apply even if you do not meet every single requirement listed.  At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at recruitment.hq@goal.ie   

GOAL commitment to Diversity, Equity and Inclusion: 
GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued, we are particularly eager to receive applications from women (and other underrepresented groups). We know that the more inclusive we are, the better our work will be.  

 
All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee or volunteer; or any applicant for employment or volunteering on the basis of age, gender identity, ancestry, political opinion, civil status, medical condition, ethnic background, disability, race, religion, sexual orientation, or any other characteristic protected by applicable laws. 

Accountability within GOAL 

A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: 1) Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols; 2) Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area; 3) Report any concerns about inappropriate behaviour of a GOAL staff or partner. 

Safeguarding 

Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates. 

General Terms and Conditions 

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.