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Established in 1977, GOAL is an international humanitarian agency, with a team of 2,400 personnel, dedicated to alleviating the needs of the most vulnerable communities. Currently operating in 13 of the world’s most vulnerable countries, GOAL delivers a wide range of humanitarian and development programmes, ranging from humanitarian relief in disaster situations, to focusing on nutrition, food security, and building greater resilience and sustainable livelihoods.

GOAL has an annual budget of an estimated €100 million and is supported by a range of donors including the Governments of Ireland, UK, USA, the European Union, individuals, trusts and foundations. GOAL values the power of partnership and works with local and international partners to achieve its mission.

JOB DESCRIPTIONs

Job Title:

Country Director

The GOAL Country Director (CD) takes overall responsibility for the planning, management and appropriate development of GOAL’s work in-country. The CD is responsible for ensuring that GOAL’s work contributes effectively and efficiently towards meeting the short, medium and long term needs of the poorest of the poor, within the framework of GOAL’sorganisationaland regional objectives, in aco-ordinatedmanner and in accordance with GOAL’s guidelines and principles. The CD must ensure that there is regular and effective communication within the country team, with the Regional Director, and with GOAL Dublin. The CD has ultimate responsibility for all issues of security.

Scope of the role

The GOAL Country Director (CD) has overall accountability for all GOAL’s work in-country and acts as legal representative of GOAL. The CD is responsible for context specific programming and is accountable to beneficiaries, donors and to GOAL’s HQ.

General:

  • Responsible for securing and responsibly growing the portfolio within the Country. The CD leads the process for updating and implementing the Country Funding Strategy; proactively engages existing and future donors.
  • Responsible for aligning the country programme to GOALs Global Strategy through development and implementation of five (5) to 7 (seven) years Country Strategic Plans and Annual Country Plans. The CD guides the Assistant Country Director – Programmes (ACDP) on programme development, implementation and leveraging of global technical resources for Programme Quality visits and reviews.
  • Responsible for managing country-wide financial exposure and leading the annual Country Budgeting process to ensure effective forecasts and resourcing.
  • Responsible for effective governance of the country programme including day-to-day management of the Internal Auditor; maintaining an effective control environment through management action on audit findings; review of Feedback, Complaint Response Mechanism (FCRM) reports and liaising with the Head of Investigation Unit on case by case basis.
  • Responsible for ensuring appropriate and effective support functions for programme implementation. The CD manages and guides the ACDS to develop lean supply chain processes; appropriate and compliant procurement functions; fit for purpose IT systems and a service level mindset for support to programmes, managethe overall safety/security management and appropriate duty of care of the country programme staff.
  • Requirements:

    • 5-7 years at Country Director level in an overseas humanitarian or development environment or 5-7 years’ experience as part of a Senior Management Team in a humanitarian assistance programme.
    • Experience in directly managing multi-sector programmes across multiple grants and/or experience in managing qualified programme managers implementing multi-sector activities across multiple grants.
    • Relevant post-graduate qualification in business, administration, management, social science, international development etc. or relevant degree level qualification alongside 3-5 years professional management experience in a leadership role
    • Experience in leading a large and geographically dispersed team under challenging circumstances.
    • Experience in engaging with national level government line ministries and donor agencies.

    Job Title:

    Assistant Country Director (Programme)

    Overall the ACD-P is responsible for the development of the programme approach, guiding the programmes team and ensuring the quality of programme delivery. Integrating service delivery between all three programming sectors and promoting evidence based programming which takes in to account a view of the system as a whole, is key to this position, as is a commitment to managing adaptively. Reporting into the Country Director, the ACD-P has responsibility for line-managing each of the sector leads as well as the Programme Development & Quality Manager and M&E Manager. The ACD-P has responsibility for ensuring that a cross-cutting agenda (Child Protection, Gender, Government Capacity building) is appropriately embedded in programme design and implementation.

    General:

  • Lead on proposal development from a programme perspective and coordinate and manage proposals, including proposal writing when needed
  • Directly manage Project Managers and work with Technical program manager to ensure programmes are well designed, delivered on time and on budget, are appropriately monitored and evaluated and delivered as expected to our communities
  • Work closely with the MEAL Co to develop internal mechanisms for knowledge management to Improve the quality of services provided, through support supervision of key staff, analysis and dissemination of M&E data and lessons learnt, and review of GOAL and other best practice guidelines
  • Work closely with the Budget, Reporting and Compliance Manager and Program Budget Holders to ensure strong financial management of programme budgets
  • Represent GOAL in liaison with Government partners, regional and local authorities; donors; local agencies etc. at all levels of project implementation in collaboration with and as determined by the CD
  • Requirements

    • At least 5 (five) years overseas experience gained in recovery and development settings;
    • At least 5 (five) years at a senior management level with demonstrable ability to lead a team of technical and support staff overseeing a large and complex programme;
    • Experience of program implementation through partners by distance management.
    • Demonstrable previous experience in programme planning, budgeting, implementation and review;
    • Experienced and confident in representation with government at all levels, with institutional donors and with UN agencies and NGOs;
    • Commitment to capacity building staff and nationalising positions where possible.

    Job Title:

    Assistant Country Director (System)

    The Assistant Country Director (Systems) is a key member of GOAL’ senior management team and will also be expected to contribute to the overall development and running of the country programme. Significant focus will be on expanding the capacity of the logistic department, IT dept, administration dept. and Human Resource dept, through mentoring the different managers. The role will also have particular emphasis on monitoring, which will involve a significant amount of internal auditing. He/She should partake in the weekly and monthly management meetings.

    General:

  • Develop a good understanding of the overall country programme;
  • Responsible for expanding the capacity of the logistic department, IT, administration and Human Resource, through mentoring the different managers
  • Represent GOAL and the country programme, where relevant to external stakeholders;
  • Agree with CD monthly and annual objectives, and provide CD with a weekly report on progress; executing internal Audit activities
  • Act as part of the Senior Management Team of the country programme, and chair meetings in absence of the CD.
  • Requirements:

    • Minimum 5 (five) years previous experience in HR, administration and logistics related management at a senior management level. Finance experience desirable
    • 5 (five) + years of previous overseas management experience
    • Good understanding of donor rules and regulations and implementation of strong compliance and control framework.
    • Strong experience liaising with governmental / local authorities and other NGO’s.
    • Audit experience and excellent attention to detail essential.
    • An interest in capacity building/mentoring of teams
    • Excellent staff management and personnel skills

    Accountability within GOAL

    A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: 1) Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols; 2) Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area; 3) Report any concerns about inappropriate behaviour of a GOAL staff or partner.

    Safeguarding

    Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

    Equal Employer Statement

    Consistent with GOAL’s core values of humanitarianism; integrity; respect; partnership and courage, we place a significant emphasis on equality in our working environment.

    GOAL is committed to treating all its employees with dignity and respect and values diversity, which it believes enriches an organisation. To reinforce this commitment, all company activities, policies, practices and procedures are to be carried out in accordance with this global standard.

    All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee or volunteer; or any applicant for employment or volunteering on the basis of age, gender identity, ancestry, political opinion, civil status, medical condition, ethnic background, disability, race, religion, sexual orientation, or any other characteristic protected by applicable laws.

    GOAL believes that our strong commitment to equal opportunity and equal treatment helps to ensure that there is no unjustified discrimination in the recruitment, hiring, training and development, promotion, compensation, benefits, retention, and discipline of staff and volunteers.

    GOAL aims to provide a work environment that fosters fairness, equity, and respect for social and cultural diversity, and that is free from discrimination, harassment [and vilification] as determined by applicable laws.

    General Terms and Conditions

    This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.

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