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JOB DESCRIPTION

Area Programme Operations Coordinator

 

Job Title:

Area Programme Operations Coordinator

Country and Location

Renk, South Sudan

Contract Duration:

12 months

Level of Safeguarding risk:

Low - the person has extremely rare contacts with children/vulnerable people during his/her work

Reports to:

Country Director

 

Established in 1977, GOAL is an international humanitarian and development agency, with a team of 2,400 personnel, dedicated to alleviating the needs of the most vulnerable communities. Currently operating in 14 of the world’s most vulnerable countries, GOAL delivers a wide range of humanitarian and development programmes, ranging from humanitarian relief in disaster situations, to focusing on health, nutrition, food security, and building greater resilience and sustainable livelihoods.

GOAL has an annual budget of an estimated €100 million and is supported by a range of donors including the Governments of Ireland, UK, USA, the European Union, individuals, trusts and foundations. GOAL values the power of partnership and works with local and international partners to achieve its mission.

GOAL has been working in South Sudan since 1985 with a focus on Health, Nutrition, WASH, Food Security, and livelihood interventions, and is continually adapting and responding to the context to support the people in need. GOAL currently operates in Abyei Special Administrative Area, Kajo-Keji, Twic (in Warrap State), Renk, and Ulang Counties and is working to expand its operations to other parts of the country where humanitarian needs are immense.

 

Job Purpose

GOAL is looking to recruit and experienced Area Programme and Operations Coordinator to lead the implementation of GOAL’s  programme in Renk Office. The post holder will provide leadership and management oversight of GOAL’s programme in his/her area of responsibility. The post holder will ensure effective and efficient management of programmes, resources, staff and support functions in the field and will thoroughly execute finance, human resources and operation functions.  The Post holder will take part in developing programmes and identification of the necessary resources for their areas of responsibility. As a representative of GOAL in the field office, the post holder will be the focal point for security matters in liaison with the CD, Safety and Access Manager and all external communications in the area of responsibility. He/she is expected to represent GOAL in all coordination meetings, establish and maintain relationship with peer agencies, UN and government counterparts in the area.

 

Duties and responsibilities

 

  1. Programme Development and Management:
  • Ensure the successful, timely and quality implementation of all project activities in accordance with established standards, methodologies, and donor commitments.
  • Take overall leadership and oversight on the management of area-based budgets, provide necessary authorisations, review budget vs expenditure reports and take corrective actions to meet donor guidelines.
  • Ensure a systems approach to all GOAL Programming in his/her area of responsibility.
  • Draft and present to the management regular analysis on the context and humanitarian situation in his/her area of responsibility to inform future proposal development processes in the area.
  • Ensure integration with other sectors in the area to strengthen the quality and geographical coverage of GOAL’s programmes.
  • Be a driving force in proposal/programme development in his/her area of responsibility and provide input to fundraising efforts, in coordination with the Programme Support Officers or Grants manager, Programme Director and Technical team.
  • Take lead in adapting the country strategy to the local context and provide input to annual country plans.
  • Take lead in ensuring reports generated from the field office are detailed, high quality before submission to the relevant contact in Juba.
  • Monitor project implementation status and quality in line with the set quality benchmarks and liaise with the MEAL team to ensure regular monitoring of programmes.
  • In coordination with the MEAL team ensure that a complaints and feedback mechanism is in place for all projects in his/her area of responsibility.
  • Ensure partners deliver their activities as per the signed PFA, agreed plans and budgets.
  • Maintain strong communication and coordination with the partners in line with GOAL’s partnership framework.

 

  1. Team Management:
  • Lead, mentor and supervise the field-based staff.
  • Ensure regular performance management of field staff including through ongoing feedback and periodic reviews based on set objectives and staff responsibilities.
  • Encourage a positive, innovative, and mutually supportive team spirit amongst the team.
  • Identify learning needs for the team and assist in organizing training sessions for staff, partners, local authorities and community members.

 

  1. Systems Coordination
  • With the support of the Systems Director, ensure appropriate set up and compliance with GOAL procedures relating to logistics, procurement, fleet, warehousing, HR, Admin etc. in the area of responsibility.
  • In coordination with the Financial Controller ensure that all financial systems are adhered to, and GOAL’s finance policy is strictly followed.
  • Ensure that all staff have clear understanding of GOAL’s policies and procedures in relation to code of conduct, safety and security, equal opportunities, safeguarding and other relevant policies.
  • Work closely with relevant department leads to ensure the field office is sufficiently staffed through prompt recruitment and vacancy declarations.
  • With guidance from the compliance team ensure that all donor, government and GOAL regulations are followed in the area of responsibility.
  • In liaison with the Systems Director, oversee and maintain the core cost budget in the area of responsibility. 

 

  1. Security Management
  • Ensure staff know and understand GOAL’s safety and security regulations, GOAL’s Global and in country HR policies and the Trust and Assurance Framework.
  • Participate in the review and updating of the Country Safety Management Plan.
  • In Collaboration with the Safety and Access Manager, develop area based contingency plans, Medevac, hibernation, evacuation plans and SOPs.
  • Monitor the security situation, attend security meetings, and update the Country Director and Safety and Access Manager where appropriate of developments through submission of accurate monthly reports and where needed ad hoc incident reports.

 

 

 

  1. Representation
  • Undertake high-level representation and liaison with Government partners and officials as well as donor representatives.
  • Establish systems for communication with local Government, partners, relevant line ministries and community representations in the project area.
  • Identify and build relationships with authorities and other relevant stakeholders in the area.

 

Behaviours (Values in practice)

  • Act as a representative of GOAL and demonstrate the highest standards of behaviour towards children and vulnerable adults both in your private and professional lives.
  • Good understanding and values diversity and maximize diversity to achieve organizational goals
  • Practicing accountability and integrity
  • Building collaborative relationship with staff, partners as well as relevant government departments/units

 

Skills Requirements and experience

 

Essential

  • Master’s degree or equivalent in relevant field in International Development, Public Health, Health System Management, Strategic or Project Management.
  • Minimum 5 years’ experience in a humanitarian setting including significant field operations experience in both emergency and development programmes.
  • Minimum of 4 years of progressive management responsibility overseeing comprehensive and integrated programmes in one of GOAL’s thematic areas of focus (Food Security and Livelihoods, WASH, Health, resilience etc).
  • Experience in designing and implementing projects in at least one of GOAL’s thematic areas of focus.
  • Excellent writing skills demonstrated through technical documents, thought pieces, and proposals.
  • Demonstrated ability in project management, donor/relationship management, donor compliance and requirements, budget management, financial analysis, and coordinating processes across stakeholders, supporting projects in fragile countries and/or with USAID, ECHO, Irish Aid, UN, and Private Foundation funding etc.
  • Sound knowledge of international humanitarian standards, policies and procedures including the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good Enough Guide, Sphere Standards, Core Humanitarian Standards, donor requirements and Accountability to Affected Populations framework.
  • Strong computer skills (MS Word, Excel, Outlook, Teams, and Power Point)
  • Strong English communication skills (both oral and written).

 

Desirable

  • Candidate with experience using Systems approach in emergency/early recovery contexts will have an added advantage.
  • Experience in providing input to strategic and operational plans and organizing resources to achieve results.
  • Commitment to and proven record in managing accountable, transparent, and inclusive programming in complex contexts.
  • Demonstrated organizational, time management, and analytical skills.
  • Previous experience working in South Sudan.

 

Important information about working with GOAL: 

 

Equal Employer Statement

Consistent with GOAL’s core values of humanitarianism; integrity; respect; partnership and courage, we place a significant emphasis on equality in our working environment.

GOAL is committed to treating all its employees with dignity and respect and values diversity, which it believes enriches an organisation. To reinforce this commitment, all company activities, policies, practices and procedures are to be carried out in accordance with this global standard.

All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee or volunteer; or any applicant for employment or volunteering on the basis of age, gender identity, ancestry, political opinion, civil status, medical condition, ethnic background, disability, race, religion, sexual orientation, or any other characteristic protected by applicable laws.

GOAL believes that our strong commitment to equal opportunity and equal treatment helps to ensure that there is no unjustified discrimination in the recruitment, hiring, training and development, promotion, compensation, benefits, retention, and discipline of staff and volunteers.

GOAL aims to provide a work environment that fosters fairness, equity, and respect for social and cultural diversity, and that is free from discrimination, harassment [and vilification] as determined by applicable laws.

Safeguarding

Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

  • Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols.
  • Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
  • Report any concerns about inappropriate behaviour of a GOAL staff or partner.

GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to police clearance. GOAL is an equal opportunities employer.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated.  Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible.  This means that we will close adverts as soon as we have found the right candidate, and this may be before the published closing date.  We would therefore advise interested applicants to submit an application as early as possible.